Tim Nel
Tim Nel in Lobster News
July 08, 2016

Your New and Improved Learner Portal

Welcome to the new and improved Lobster Ink learning platform. Your learning experience has been streamlined from start to finish, with an all-new, easily accessible layout.

The purpose of this blog post is to assist you in finding what you need, when you need it!

Let’s take a look at how to navigate your way through your new Learner Portal.

Watching Courses
When logging on to your learner portal, you will notice all of your assigned courses will be neatly displayed, and packaged with your Course Assessments as well as all your supporting documents – ready for your viewing pleasure.

Step 1
Select the course of your choice by simply clicking on the course name hyperlink. This will allow you to drill down into the course structure, and select the level and assessment/video of your choice.


Step 2
Start your learning journey by selecting the level that you would like to start with. Once you have viewed all your videos, simple click ‘back to course’ and the assessment for your course will unlock.



Editing Your Profile
Editing your profile has never been easier. To edit your profile conveniently click on the ‘edit profile’ icon. After amending your details, remember to click the ‘Update’ button to save any changes.



Changing Your Language
To view our Hallmark courses in any one of our 6 primary languages, you can use our Language Switcher in the top right corner of your learner portal. By clicking on the flag icon you will be able to change to your preferred language.


Course Documents
To download or view your supporting course documents, simply click on ‘View Course Documents’ or the handy documents icon on any of your course tiles.



Certificates
One of our very exciting new features on the Lobster Ink platform is that you can now download your own certificates immediately after completing both your theoretical and practical assessment of your course.
These exciting changes to your learner portal provides you with simplicity, flexibility and efficiency on your Lobster Ink learning journey. Let us know what you think of the new Learner Portal by leaving your comments in the comments section.

Tim Nel
Tim Nel
Chief Product Officer at Lobster Ink