Inkside Scoop

Your Official Lobster Ink Blog

Samantha Wolhuter
Samantha Wolhuter in Industry News
September 07, 2016

Transparent hospitality – are we what we say we are?

Transparency is the condition for a free and open exchange whereby rules and measures are clear and fairly applied. There are generally no hidden conditions and there is a certain degree of disclosure and availability to full information on agreements, dealings, practices and transactions to enable collective decision making.…
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Samantha Wolhuter
Samantha Wolhuter in Industry News
September 06, 2016

Design trends: How hotels will look in 2017

Living room-like public spaces, the elimination of traditional front desks and dual color tones are some design trends hoteliers should be looking forward to in the remainder of 2016 and going into 2017.…
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Hospitality Net
Hospitality Net in Industry News
September 04, 2016

The sharing economy: concepts and lessons for hospitality

The sharing economy, also called peer, access or collaborative economy is based on shared resources, like a room, a service, a skill or a car, between individuals and facilitated by the internet, in its majority as a temporary exchange. This trend is becoming increasingly important in the Hospitality Industry.…
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Fasie Malherbe
Fasie Malherbe in Lobster News, Awards, Motivation
August 31, 2016

Introducing The Hotel of the Month award

With so many hotels investing in learning and development, we want to tip our hats to those establishments who are building their learners’ confidence through training. So starting this September, we want to celebrate this pursuit of excellence with our new Lobster Ink Hotel of the Month awards.…
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Paul Rowett
Paul Rowett in Awards, Lobster News
August 31, 2016

July Lobster Of The Month

Congratulations to all our Lobsters around the world who made July’s Top Achiever list! We want to give you a high-five and thank you for your effort and continued dedication to Lobster Ink.…
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Hospitality Net
Hospitality Net in Industry News
August 25, 2016

Engaged Guests are More Likely to Return

Local Measure a market leading customer intelligence platform for hotels recently released results from a study. The aim of the study was to assess the impact of during stay engagement with guests over social media on their loyalty and repeat visitation.…
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Hospitality Net
Hospitality Net in Industry News
August 25, 2016

8 Reasons Why Direct Bookings Matter for Hotels

2016 is the year of the Direct Bookings. Hotels across the globe have set 'driving direct bookings' as their key strategic goal. Why? Here are eight reasons why hotels are fighting for more direct bookings.…
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Clelland Kruger
Clelland Kruger in Motivation
August 25, 2016

Motivating your Team

Motivating each other is a positive way to inspire success. This week, we're sharing our top tips on how you can help encourage your fellow team members to achieve their goals and become the best that they can be.…
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Hospitality Net
Hospitality Net in Industry News
August 18, 2016

Achieving Total Revenue Management with Your Existing RMS

Technology is often blamed for raising the biggest barrier to embracing a "total revenue management" approach. But chances are that you have systems in place that are already up to the task, if only you would set them up to succeed.…
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Samantha Wolhuter
Samantha Wolhuter
August 18, 2016

Suggestive selling and how it benefits you

Learning how to implement the perfect suggestive sale is not just beneficial for your hotel it is also of great benefit to you as an individual. We don’t just mean from a cash rewards perspective. There are also other benefits of learning how to employ your suggestive selling skills.…
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