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Chinese Traveller Standards – Housekeeping

This course content covers a brief history of China, greeting Chinese Guests, appropriate body language, and how to interact with Chinese Guests.

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17 lesson(s) 2 theory assessment(s) & 1 practical assessment(s)
English

About this course

There are over 100 million Chinese Guests travelling internationally each year, bringing with them a whole new world of dishes, flavours, beverages, etiquette and interaction. This course offers colleagues an introduction to Chinese culture. The content covers a brief history of China, greeting Chinese Guests, appropriate body language, and how to interact with Chinese Guests. After completing this course, colleagues will be able to interact with their Chinese Guests with confidence, authenticity and charm.

What you will learn in this course

  • Understanding China and it’s culture
  • Social protocol and symbolism
  • Room and bathroom setup
  • In-Room consideration and final touches
  • Common housekeeping complaints

Download course outline

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