There are over 100 million Chinese Guests travelling internationally each year, bringing with them a whole new world of dishes, flavours, beverages, etiquette and interaction. This course offers colleagues an introduction to Chinese culture. The content covers a brief history of China, greeting Chinese Guests, appropriate body language, and how to interact with Chinese Guests. After completing this course, colleagues will be able to interact with their Chinese Guests with confidence, authenticity and charm.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation