This detailed course forms the bedrock of any food and beverage service professional’s skill set. You’ll gain vital understanding of the dining experience, your roles and responsibilities within it, as well as the basics of communicating with both your team and Guests. The course provides a solid foundation to set you well on your way to become the perfect food and beverage service professional.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation