Hospitality Housekeeping Standards

Equip yourself with the knowledge needed to become a luxury hospitality professional housekeeper with this detailed course.

8 lesson(s) 1 theory assessment(s)

About this course

This course is a behavioural course that equips you with the best practices required to prepare and service Guest rooms at luxury establishments. You’ll be introduced to core housekeeping elements, such as bedroom and bathroom turndown, how to service guest rooms, and laundry service. You will acquire all the essential knowledge needed to make you a professional housekeeper, a vital role in all luxury hospitality establishments.

What you will learn in this course

  • How to setup the bedroom
  • How to setup the bathroom
  • Turndown protocol of both the bedroom and bathroom
  • How to collect, deliver and present laundry
  • How to service the room

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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