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Hospitality Security – Roles and Responsibilities

The Hospitality Security – Roles and Responsibilities course explains the details of a learner’s role and their various responsibilities when handling security issues.

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8 lesson(s) 2 theory assessment(s) & 1 practical assessment(s)
English

About this course

The Hospitality Security – Roles and Responsibilities course explains the details of a learner’s role and their various responsibilities when handling security issues. To equip learners to apply the principles of security when dealing with agitated parties, it also explains the various roles of security in their establishment and the importance of the reporting system. It also allows learners to identify, prevent and handle situations with Guests at the centre of the security breach. At the end of the course, learners will have a clear understanding of the role they play in maintaining a secure environment at their establishment.

What you will learn in this course

  • Different roles within security
  • The role of police within security
  • Staff misconduct concerning Guests and staff
  • Understanding personal security in public view, de-escalated and escalated situations

In partnership with

  • Healdan

Download course outline

Related learning path

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Lobster Ink’s food and beverage management courses will complement and refine your management team’s skill set of, enhancing the Guest experience every step of the way.
Hospitality Leadership and Management
Good leadership is the difference between an average and an exceptional establishment. Be the best with Lobster Ink’s integrated Hospitality Leadership Management course offering.
Hospitality Security
Knowledge is power, and being prepared for any situation will ensure that your team stays confident and focused. See to your guests safety with Lobster Ink’s Hospitality Security courses.
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