The Hospitality Security – Roles and Responsibilities course explains the details of a learner’s role and their various responsibilities when handling security issues. To equip learners to apply the principles of security when dealing with agitated parties, it also explains the various roles of security in their establishment and the importance of the reporting system. It also allows learners to identify, prevent and handle situations with Guests at the centre of the security breach. At the end of the course, learners will have a clear understanding of the role they play in maintaining a secure environment at their establishment.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation