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Luxury Hospitality Standards – Food and Beverage

This behavioural course equips learners with the best practices required to tailor the perfect Food and Beverage experience for Guests.

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31 lesson(s) 7 theory assessment(s)
English German French Brazilian Portuguese Latin American Spanish Mandarin Thai

About this course

The Luxury Hospitality Standards – Food and Beverage course is a behavioural course that equips learners with the best practices required to tailor the perfect Food and Beverage experience for Guests. The learner is introduced to techniques and skills such as arrival and seating, taking Guests’ orders and how to provide Guests with exceptional food and beverage service in various establishment situations and spaces. At the end of this course, learners will have an improved understanding of different meal types, drinks service and in-room dining, enabling them to serve Guests with confidence and professionalism.

What you will learn in this course

  • General behaviour standards
  • How to set up the table
  • Breakfast service standards
  • Buffet service standards
  • How to setup the bar and lounge

Download course outline

Related learning path

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Lobster Ink’s learner journey for bartenders takes a well-rounded and in-depth approach to bartending, focusing on those areas that will take your bartenders from good, to great.
Bar Supervisor
Ensure that your bar supervisor has the necessary skills to lead this department to be profitable and exceptional, with Lobster Ink’s series of bartender management courses.
Waiter/Waitress
Our learner journey for waiters and waitresses will empower your team with the knowledge they need to create an exceptional Guest experience during service.
  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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