This course will give you a detailed run-down of the nuts and bolts of management and gives you the tools needed to be an inspiring and effective leader. You’ll learn how to effectively manage your available resources, your time, equipment and stock levels. The course also provides you with an understanding of effective reporting and scheduling protocols and procedures, as well as how to manage a balance sheet and how to understand and manage costs.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation