Types of Waiters

This lighthearted course shows you the different types of terrible service Guests can receive if you don not adopt complete service professionalism and charm. Are you one of these? Hopefully not!

WATCH COURSE TRAILER
7 lesson(s) 1 theory assessment(s)
English

About this course

This fun and playful course teaches you the about the types of waiters you don’t ever want to end up being. We’re sure you have encountered these types of waiters in your career before, and this course shows you why it is never a good idea to be anything other than polite, charming and professional. Being a true service professional isn’t about you - it’s about ensuring your Guests have a wonderful experience at your establishment.

What you will learn in this course

  • You’ll learn NOT to be: The klutz
  • You’ll learn NOT to be: The snob
  • You’ll learn NOT to be: The joker
  • You’ll learn NOT to be: The grump
  • You’ll learn NOT to be: The newbie
  • You’ll learn NOT to be: The spinner
  • You’ll learn NOT to be: The talker

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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