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Waiter/Waitress

Our learner journey for waiters and waitresses will empower your team with the knowledge they need to create an exceptional Guest experience during service.
Luxury Hospitality Standards – Benchmarks

Luxury Hospitality Standards – Benchmarks

This course focuses on how to uphold the highest behavioural standards when interacting with Guests.

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Duration
24 lessons
Luxury Hospitality Standards – Food and Beverage

Luxury Hospitality Standards – Food and Beverage

This behavioural course equips learners with the best practices required to tailor the perfect Food and Beverage experience for Guests.

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Duration
31 lessons
Food and Beverage Service Short Course

Food and Beverage Service Short Course

This short course introduces the Learner to various service techniques like plated and silver service as well as a variety of menu types, and course sequences.

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Duration
8 lessons
Food and Beverage Service Professional

Food and Beverage Service Professional

Serving food is an art and the quality of your Guests’ dining experiences should be central to your food and beverage ethos.

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Duration
172 lessons
Health and Safety Standards – Introduction

Health and Safety Standards – Introduction

This course is an introduction to the standard health and safety practices, including cleanliness, emergency procedure, hazard awareness and manual handling.

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Duration
17 lessons
Health and Safety Standards – Food and Beverage

Health and Safety Standards – Food and Beverage

This course covers standard health and safety practices with a specific focus on Food and Beverage.

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Duration
24 lessons
Sales Professional

Sales Professional

This course deals with the basics of sales, selling skills and execution of sales. It also guides Learners through the financial aspect of sales and the all-important skills of upselling and the extra sell.

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Duration
37 lessons
Security Short Course

Security Short Course

The Lobster Ink Security Short Course provides your learners with a basic understanding of safety and security measures required to manage risks and threats at your establishment.

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Duration
5 lessons
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