Everything you need to know
Were there any messages for me? Has my luggage arrived? Are there any Italian restaurants in the area with wheelchair access? How do I book a spa session? These are just a few of the questions your Front Office team members may be asked in a day. With our Front Office courses, your staff will be more than able to help Guests have an enjoyable experience.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."
What will I learn?
After completing our selection of Front Office courses, your team will be able to manage all of your various departments from a central point. Guests will marvel at your helpful team who are able to answer all of their questions cheerfully and efficiently while doing their utmost to make their experience truly memorable.
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."