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Spotlight on Housekeeping

Once your team has completed our courses on Housekeeping, your establishment will always be cleaned to a consistently high standard.

Everything you need to know

A Guest has the right to expect the highest standards when visiting your establishment. And when it comes to cleanliness and Housekeeping, this is especially relevant. Our Housekeeping courses will have your establishment maintained to such a high a degree that the thought of cleanliness will not even enter the mind of your Guest.

How It Works
M. Semer
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."
M. Semer, CEO Kempinski

What will I learn?

By the time your team has completed our Housekeeping courses, they will be equipped to provide a service that meets and even exceeds International and Luxury standards. They will also be capable of ensuring the highest standards of cleanliness at your establishment at all times.

Why It Works
Kate Groch
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."
Kate Groch, CEO - Good Work Foundation

Watch course intros

Housekeeping Professional

Housekeeping Professional

With the Lobster Ink Housekeeping Professional course, housekeepers become empowered to provide elite service, which is at the heart of creating superb Guest experiences.

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Health and Safety Standards – Housekeeping

Health and Safety Standards – Housekeeping

This course covers standard health and safety practices with a specific focus on Housekeeping.

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Luxury Hospitality Standards – Housekeeping

Luxury Hospitality Standards – Housekeeping

This course is a behavioural course that equips learners with the best practices required to prepare and service Guest rooms at luxury establishments.

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Chinese Traveller Standards – Housekeeping

Chinese Traveller Standards – Housekeeping

This course content covers a brief history of China, greeting Chinese Guests, appropriate body language, and how to interact with Chinese Guests.

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