Everything you need to know
Many international Guests find travelling daunting, especially if they are visiting your country for the first time. Certain customs that we take for granted may seem foreign to them and visa versa. With this is mind, our International Traveller courses have been specifically designed to ensure that Guests enjoy the highest standards of service while being made to feel right at home.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."
What will I learn?
With a particular focus on Chinese Guests, the nuances of their culture and their expectations, our courses will provide your learners with everything they need to know to provide the highest standards of Luxury Hospitality that Guests expect across key departments such as Front Office, Food & Beverage and Housekeeping.
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."