Inkside Scoop

Your Official Lobster Ink Blog

Gerard du Plessis
Gerard du Plessis in Industry News, Lobster News
December 05, 2018

Hiring a DPO: What you need to know

A 2016 study found that, once the EU GDPR enters into force, 75,000 Data Protection Officers (DPOs) will be required across the globe. Although the appointment of a DPO is already established practice in Germany, hiring a DPO is a relatively new – and daunting – endeavour for many businesses. What are the roles and responsibilities of a DPO? What skills should the right candidate have? And should a DPO be a permanent employee or independent adviser?…
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Gerard du Plessis
Gerard du Plessis in Industry News
November 07, 2018

EU GDPR: There’s been a personal data breach. Now what?

You’ve seen the headlines. You’ve received the countless emails. You know the increasing value of personal data and you may have even been involved in preparing for the General Data Protection Regulation of the EU (EU GDPR) within your organization. As businesses around the world grapple with the requirements of EU GDPR compliance, here’s what you need to do in the event of a personal data breach.…
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James Medcalf
James Medcalf in Awards
November 05, 2018

Hotel of the Month September 2018

The saying goes that today’s preparation determines tomorrow’s achievement. Our Hotel of the Month for September, Le Méridien Phuket Beach Resort, took this to heart by ensuring that their training boxes are ticked in preparation for peak season.…
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Gerard du Plessis
Gerard du Plessis
October 03, 2018

EU GDPR non-compliance: The threats you need to know about

The severity of the financial and operational penalties of EU GDPR non-compliance has been widely publicized, compelling businesses to ensure they comply with this legislation, which that protects the…
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James Medcalf
James Medcalf in Awards
September 18, 2018

Hotel of the Month August 2018

A commitment to clear and consistent communication in hospitality is invaluable. Good communication, amongst other things, is the first crucial step in ensuring Guests’ needs are met and team members are aligned on the tasks at hand.…
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James Medcalf
James Medcalf in Awards
September 03, 2018

Hotel of the Month July 2018

Congratulations to our July Hotel of the Month Radisson Blu - Deira Creek! Team members completed an applause-worthy 2865 subjects with an average score of 84% during the month of July.…
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James Medcalf
James Medcalf in Awards
August 30, 2018

Hotel of the Month June 2018

Hilton Garden Inn Lusaka Society Business Park, our Hotel of the Month for June, is an excellent example of how Learning and Development can result in a confident, knowledgeable team that, in turn, delivers exceptional Guest service.…
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Gerard du Plessis
Gerard du Plessis in Industry News
August 15, 2018

The raw material of the knowledge society

It’s no secret that we are living in an information age. In today’s society, the creation, distribution, use, integration and manipulation of information is a significant economic, political and cultural activity.…
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James Medcalf
James Medcalf in Awards
June 30, 2018

Hotel of the Month May 2018

What are the contributing factors to Guest loyalty? Is it an authentic experience, a personal connection to the brand, exceptional service standards or a combination of all these attributes?…
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Gerard du Plessis
Gerard du Plessis in Lobster News, Awards
June 20, 2018

Breaking: Lobster Ink wins 2018 EdTechXGlobal Growth Award

Lobster Ink wins 2018 EdTechXGlobal Growth Award…
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