Inkside Scoop

Your Official Lobster Ink Blog

James Medcalf
James Medcalf in Awards
November 05, 2018

Hotel of the Month September 2018

The saying goes that today’s preparation determines tomorrow’s achievement. Our Hotel of the Month for September, Le Méridien Phuket Beach Resort, took this to heart by ensuring that their training boxes are ticked in preparation for peak season.…
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James Medcalf
James Medcalf in Awards
September 18, 2018

Hotel of the Month August 2018

A commitment to clear and consistent communication in hospitality is invaluable. Good communication, amongst other things, is the first crucial step in ensuring Guests’ needs are met and team members are aligned on the tasks at hand.…
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James Medcalf
James Medcalf in Awards
September 03, 2018

Hotel of the Month July 2018

Congratulations to our July Hotel of the Month Radisson Blu - Deira Creek! Team members completed an applause-worthy 2865 subjects with an average score of 84% during the month of July.…
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James Medcalf
James Medcalf in Awards
August 30, 2018

Hotel of the Month June 2018

Hilton Garden Inn Lusaka Society Business Park, our Hotel of the Month for June, is an excellent example of how Learning and Development can result in a confident, knowledgeable team that, in turn, delivers exceptional Guest service.…
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James Medcalf
James Medcalf in Awards
June 30, 2018

Hotel of the Month May 2018

What are the contributing factors to Guest loyalty? Is it an authentic experience, a personal connection to the brand, exceptional service standards or a combination of all these attributes?…
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Gerard du Plessis
Gerard du Plessis in Lobster News, Awards
June 20, 2018

Breaking: Lobster Ink wins 2018 EdTechXGlobal Growth Award

Lobster Ink wins 2018 EdTechXGlobal Growth Award…
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James Medcalf
James Medcalf in Awards, Lobster News
May 18, 2018

Hotel of the Month April 2018

Well done to Jumeirah at Etihad Towers who have come out on top and won April’s Hotel of the Month.…
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James Medcalf
James Medcalf in Awards, Lobster News
April 11, 2018

Hotel of the Month March 2018

The next generation of employees want more than just good pay and pension plans. They are seeking authenticity in the workplace and the ability to progress their careers.…
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James Medcalf
James Medcalf in Lobster News, Awards
March 09, 2018

Hotel of the Month February 2018

Well done to February’s Hotel of the Month winner W Hotels - Amman Jordan.…
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James Medcalf
James Medcalf in Awards
February 05, 2018

Hotel of the Month January 2018

Flexibility in a fast-paced industry like hospitality is paramount for success. And, when you can learn on-the-job, learners grow and so does your establishment.…
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