FEATURED COURSE

Bar Professional

230 lesson(s) 15 hrs 33 min
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Courses

Active Shooter Security Course

Active Shooter Security Course

Learn everything you need to know about active shooter response training and secure your establishment and Guests. Enrol for our online course today!

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Alcoholic Beverage Service

Alcoholic Beverage Service

Learn how to identify, serve, pair and recommend alcoholic beverages to become a great food and beverage service professional.

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Bar Glassware and Gear

Bar Glassware and Gear

Master your food and beverage service skills to produce quality service with confidence and class with our Bar Glassware & Gear Course.

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Bar Professional

Bar Professional

This professional bartending course offers the ultimate collection of global bar service knowledge and skills required to command any bar, anywhere, or even start your own. Enrol today!

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Bar Service Fundamentals

Bar Service Fundamentals

By the end of this intermediate bartending course the difference between front and back of house bar will be clear, and you'll have the basic information you need to service any bar.

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Bartending 101

Bartending 101

Get schooled in bartending basics with Lobster Ink. Our Bartending 101 course will give you a complete understanding of the basic principles of running a bar.

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Bartending Essentials Course

Bartending Essentials Course

Master the basics of bartending in this course which covers bartending responsibilities, grooming, basic preparation, and more.

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Bordeaux Essentials Course

Bordeaux Essentials Course

Get a comprehensive French wine guide for beginners to add to your bartending skills set with Lobster Ink.

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Bread and Canapé Service

Bread and Canapé Service

Don't crumble under the pressure - master the basics of bread and canapé service in our food service training course.

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Burgundy Essentials Course

Burgundy Essentials Course

Learn everything about the region, the wines and their romance by taking this detailed guide to French wines course with Lobster Ink.

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Champagne Essentials Course

Champagne Essentials Course

Our French wine guide continues with a spotlight on Champagne Essentials. Enrol with Lobster Ink today!

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Chinese Traveller Standards – Food & Beverage

Chinese Traveller Standards – Food & Beverage

Up your skills by learning the basic knowledge of food and beverage service standards Chinese Guests expect at your establishment.

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Chinese Traveller Standards – Front Office

Chinese Traveller Standards – Front Office

Being the first point of contact with Chinese Guests sets the standard for the rest of your establishment. Learn the essential front office training aimed at Chinese Guests.

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Chinese Traveller Standards – Housekeeping

Chinese Traveller Standards – Housekeeping

Lobster Ink's housekeeping training course aimed to cater to Chinese Guests will make you a complete housekeeping pro!

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Chinese Traveller Standards – Introduction

Chinese Traveller Standards – Introduction

Equipping yourself with a thorough understanding of Chinese culture and traditions will help you offer the most professional and personalised service.

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Coffee 101

Coffee 101

Love coffee? So do we. Learn how to make the perfect cup with Lobster Ink’s coffee training course and refine your barista skills today.

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Coffee Professional

Coffee Professional

Lobster Ink's online coffee training course will equip you with the knowledge and skills needed to master becoming a pro barista.

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Coffee Service

Coffee Service

Lobster Ink's coffee training course will immerse you in the rewarding world of professional coffee and tea service.

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Crockery and Glassware

Crockery and Glassware

Our food and beverage service professional course decants the essential know-how of crockery and glassware used during the dining experience.

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Cutlery

Cutlery

Become a food service specialist and sharpen your knowledge of the world of cutlery used during the dining experience.

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Dealing With Complaints

Dealing With Complaints

Learn how to deal with Guest complaints professionally in this scenario-based food and beverage service course.

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Drinks Service Fundamentals

Drinks Service Fundamentals

Lobster Ink's intermediate bartending course helps you prepare and serve your drinks the correct way, utilising the right service techniques.

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F&B Service Essentials

F&B Service Essentials

Learn the basics of food and beverage service with Lobster Ink to get you working in any bar or restaurant immediately.

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F&B Service Fundamentals

F&B Service Fundamentals

Become the best food and beverage service professional with this detailed course which guarantees to form a solid foundation of your skill set.

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Food Allergens

Food Allergens

Learn the details of food allergens, precautions and treatment and how this knowledge will add to your basic food and beverage service skills.

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Food and Beverage Management Advanced

Food and Beverage Management Advanced

Lobster Ink's advanced food and beverage management course goes into depth on the processes and operations within a food and beverage department.

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Food and Beverage Management Foundations

Food and Beverage Management Foundations

This hospitality management course is an introduction to fundamental financial knowledge and skills required to manage a Food and Beverage department.

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Food and Beverage Management Intermediate

Food and Beverage Management Intermediate

The Food and Beverage Management Intermediate course helps learners become more confident in managing a food and beverage department.

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Food and Beverage Service Professional

Food and Beverage Service Professional

Master every aspect of food and beverage service to enable you to successfully manage any restaurant. Start learning today!

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Front Office Essentials

Front Office Essentials

Our introduction to Front Office training course teaches you the essentials of the department. Get the skills needed to start working in the front office, enrol today!

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Front Office Professional

Front Office Professional

Lobster Ink's professional Front Office training and management course dishes out the vital knowledge needed to command and run the Front Office.

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Front Office Short Course

Front Office Short Course

Lobster Ink's Front Office training and management short course equips you with the basics needed to start working in the Front Office immediately.

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Fundamentals of Being a Leader

Fundamentals of Being a Leader

Being a leader is something you’re born with - now it's also something you can learn. This hospitality management course equips you with the skills needed to become an effective and inspirational leader.

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Fundamentals of Leading People

Fundamentals of Leading People

This hospitality management training course teaches you how to become an inspiring leader who leads from the front by creating a confident and effective teams through the skills taught in this course.

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Fundamentals of Quality & Service

Fundamentals of Quality & Service

The skills taught in this food and beverage management course ensure you bring out the best quality service from your team.

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Garnish Like a Pro

Garnish Like a Pro

Wow your Guests with quality drinks presentation from the skills taught in this bartending professional course.

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Gin and Vodka Cocktails

Gin and Vodka Cocktails

Learn how to make the best gin and vodka cocktails with the popular cocktail recipes taught in this course.

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Health and Safety Standards – Food Allergens

Health and Safety Standards – Food Allergens

Learn the details of food allergens, how to prevent them and the symptoms and treatment of allergic reactions.

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Health and Safety Standards – Food and Beverage

Health and Safety Standards – Food and Beverage

Equip yourself with global hospitality health and safety food and beverage standards from this in-depth course.

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Health and Safety Standards – Front Office

Health and Safety Standards – Front Office

Learn the best health and safety Front Office training skills from this detailed course to make you a Front Office professional in no time.

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Health and Safety Standards – Housekeeping

Health and Safety Standards – Housekeeping

Learn the best housekeeping health and safety procedures to ensure a great working environment for yourself and team.

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Health and Safety Standards – Introduction

Health and Safety Standards – Introduction

Get a introductory rundown of the global standard procedures of health and safety for your establishment with this detailed course.

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Health and Safety Standards – Responsible Service of Alcohol

Health and Safety Standards – Responsible Service of Alcohol

Being a responsible, aware and discerning alcoholic service professional ensures Guests’ health and safety is always prioritised.

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Hospitality Housekeeping Standards

Hospitality Housekeeping Standards

Equip yourself with the housekeeping training and knowledge needed to become a professional housekeeper with this detailed course.

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Hospitality Security – Introduction

Hospitality Security – Introduction

Our Introduction to Hospitality Security course provides learners with an understanding of hospitality security measures and best practices to follow.

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Hospitality Security – Roles and Responsibilities

Hospitality Security – Roles and Responsibilities

This security professional course helps you know your role and what is required of you and your team during a security threat or emergency situation.

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Hospitality Security – The Guest Room

Hospitality Security – The Guest Room

Equip yourself with the vital tools and skills needed to ensure in-room safety of Guests and their belongings with this security professional course.

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Hospitality Security – Threats in Public Areas

Hospitality Security – Threats in Public Areas

Learn how to identify and manage threats to staff and Guests with the knowledge taught in this course for security professionals.

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Hospitality Security Essentials

Hospitality Security Essentials

Learn the basic hotel security measures and how you can assist in preserving staff and Guest safety during an emergency situation.

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Hotel Housekeeping Essentials

Hotel Housekeeping Essentials

Our introduction to housekeeping course offers all the basic housekeeping skills and knowledge needed to start working today. Start your housekeeping journey, enrol today!

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Housekeeping Professional

Housekeeping Professional

Become a professional housekeeping guru with unmatched knowledge and skills to run your own housekeeping department. Enrol for our professional housekeeping training!

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Introducing Hospitality Security

Introducing Hospitality Security

This security professional course provides learners with an understanding of hospitality security measures and best practices to follow.

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Introduction to Spirits and Liqueurs

Introduction to Spirits and Liqueurs

Become a bar professional and understand the theories behind popular spirits and liqueurs in this online bartending course.

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Introduction to Wine

Introduction to Wine

Learn about wine and wine basics by being able to identify different grapes, wine bottles, wine types, regions and wine faults.

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Linen and Table Décor

Linen and Table Décor

Master food and beverage service and create magical dining experiences with your napkin folding prowess and your table decor skills.

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Luxury Hospitality Standards – Benchmarks

Luxury Hospitality Standards – Benchmarks

Set and maintain the benchmark for luxury hospitality standards within each department from this immersive course.

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Luxury Hospitality Standards – Food and Beverage

Luxury Hospitality Standards – Food and Beverage

Become a master food and beverage service professional with the skills and techniques used in luxury hospitality service taught in this course.

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Luxury Hospitality Standards – Front of House

Luxury Hospitality Standards – Front of House

Learn all there is to know about hotel front office training and what it takes to become a luxury Front Office professional.

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Luxury Hospitality Standards – Housekeeping

Luxury Hospitality Standards – Housekeeping

Equip yourself with the best professional housekeeping training to become a luxury hospitality professional housekeeper with this detailed course.

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Mastering the Menu

Mastering the Menu

Master the menu and basic food and beverage service skills to entice appetites and recommend dishes to Guests to enhance their dining experience.

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Methods of Winemaking

Methods of Winemaking

Top up your wine knowledge and learn how wine is made with Lobster Ink's detailed course on the wine making basics.

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Non-alcoholic Cocktails

Non-alcoholic Cocktails

Learn how to make non-alcoholic cocktails that will make the ultimate teetotaler a regular at the bar with Lobster Ink's Non-alcoholic Cocktails course.

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Professional Wine Service

Professional Wine Service

The world of wine is a rich, rewarding and complex one that involves various techniques, etiquettes and nuances which enhance the drinking experience.

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Red Grape Varieties

Red Grape Varieties

Explore red wine basics like how the skin and seeds of the red grape help create the bold and vivacious flavours attributed to red wine, and more!

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Responsible Alcohol Service

Responsible Alcohol Service

The responsible service of alcohol is a practice that prioritises the health and safety of your Guests. Learn more from this detailed course!

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Responsible Tabacco Service

Responsible Tabacco Service

Broaden your food and beverage and bartending service skills with this informative online training course.

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Restaurant Beverage Service

Restaurant Beverage Service

Learn food and beverage service with style and professionalism from the knowledge provided in this informative online course.

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Restaurant Hosting Skills

Restaurant Hosting Skills

Master food and beverage service by being able to host the most memorable dining experiences for Guests from this course.

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Restaurant Table Service Sequence

Restaurant Table Service Sequence

Provide Guests with the best table service techniques - essential for any food and beverage service pro.

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Restaurant Upselling

Restaurant Upselling

Lobster Ink's restaurant upselling course provides you with the best hospitality ROI skills required to become an exceptional food and beverage professional.

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Revenue Management Foundations

Revenue Management Foundations

Hospitality revenue management is an ever-growing discipline. Grow your career with this revenue management course and stay competitive in your field.

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Revenue Management Foundations (1)

Revenue Management Foundations (1)

Revenue management is an ever-growing discipline. Grow your career with this course and stay competitive in your field.

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Revenue Management Intermediate

Revenue Management Intermediate

Get the essential skills and knowledge needed to get you on your way to become an intermediate hospitality revenue management pro in the second course of the series.

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ROI | Bar Upselling

ROI | Bar Upselling

Learn essential upselling skills to ensure your bar remains lucrative by ensuring great hospitality ROI for your bar.

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ROI | The Lucrative Front Desk

ROI | The Lucrative Front Desk

Learn the art of hospitality ROI and upselling during every interaction with Guests by maintaining a high level of charm and professionalism while increasing revenue for your establishment.

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Rum and Tequila Cocktails

Rum and Tequila Cocktails

Learn to make cocktails worth celebrating and become a pro bartender with Lobster Ink’s Rum and Tequila Cocktails course.

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Sales Professional

Sales Professional

Get the skills and knowledge required to become the ultimate sales professional in Lobster Ink's Sales Professional course. Enrol today!

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Security in Public Areas

Security in Public Areas

Learn how to identify and manage threats to staff and Guests with the principles taught in this hotel security training course.

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Security in the Guest Room

Security in the Guest Room

Equip yourself with the vital tools and skills needed to ensure in-room safety of Guests themselves, as well as their personal belongings.

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Security Roles and Responsibilities

Security Roles and Responsibilities

Our hotel security training course teaches you your role and what is required of you and your team during a security threat or emergency situation.

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Security Short Course

Security Short Course

Learn the basic principles of hotel security and how you can assist in preserving staff and Guest safety at your establishment during an emergency situation.

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Setting the Restaurant

Setting the Restaurant

Set the scene to enhance your food and beverage service skills from this vital Lobster Ink online course.

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Specialist Cocktails

Specialist Cocktails

Master popular cocktail recipes and learn to make specialist cocktails and become an expert mixologist today.

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Tailoring Service

Tailoring Service

Being able to adapt to different situations makes a true hospitality service professional. Learning how to tailor your service ensures ultimate Guest satisfaction.

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The Restaurant Service System

The Restaurant Service System

Up your food and beverage service skills and master the docket, the Guest order, the food and beverage pass and the bill and payment.

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The Science of Terroir

The Science of Terroir

Explore and understand the importance of terroir in the winemaking process - the vines, roots, soil, climate and topography.

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Time and Resource Management

Time and Resource Management

Become the complete leadership professional with the skills and knowledge from our hospitality management course.

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Trays and Trolley Service

Trays and Trolley Service

Master food and beverage service and learn how to balance your knowledge and skills with our fun tray and trolley service course.

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Types of Waiters

Types of Waiters

This lighthearted, basics of food and beverage course shows you the different types of terrible service Guests can receive if you don not adopt complete service professionalism and charm.

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Whisky and Brandy Cocktails

Whisky and Brandy Cocktails

Lobster Ink’s Whisky and Brandy Cocktails course will show you how to make perfect whisky and brandy cocktails with confidence.

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Whisky Essentials Course

Whisky Essentials Course

This course will give you a broad overview of one of the world's most complex spirits with a focus on how to serve whiskey.

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Whisky Professional

Whisky Professional

Specialise your bartending skills by mastering Whiskey. From selecting blends, choosing mixes and pouring techniques to how to serve whiskey - we'll teach you the essentials.

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White Grape Varieties

White Grape Varieties

Learn about white wine basics, white wine types and white wine varietals in this detailed online course.

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Wine Essentials Course

Wine Essentials Course

Learn about wine and wine basics to add to your service offering, including how wine is made, wine varietals and much more. Enrol today!

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Wine Foundations

Wine Foundations

Lobster Ink's wine essentials guide will help you distinguish between the various types of grapes, locations of vineyards, aromas and more!

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Wine Professional

Wine Professional

Become the ultimate wine professional with the knowledge and wine essentials skills taught in this course for wine specialists.

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Wine Service Fundamentals

Wine Service Fundamentals

Strengthen your wine service skills by mastering basics like how to pour wine and how to pair food and wine.

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Wine Styles

Wine Styles

Learn about the many types of wine and wine basics in this detailed and informative online course.

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Learning paths

Barman
Lobster Ink’s learner journey for bartenders takes a well-rounded and in-depth approach to bartending, focusing on those areas that will take your bartenders from good, to great.
Bar Supervisor
Ensure that your bar supervisor has the necessary skills to lead this department to be profitable and exceptional, with Lobster Ink’s series of bartender management courses.
Sommelier
Equip your team with the knowledge they need to offer a remarkable Guest experience, with Lobster Ink’s series of sommelier orientated courses.
Waiter/Waitress
Our learner journey for waiters and waitresses will empower your team with the knowledge they need to create an exceptional Guest experience during service.
Food and Beverage Management
Lobster Ink’s food and beverage management courses will complement and refine your management team’s skill set of, enhancing the Guest experience every step of the way.
Front Office Agent
Give your team that extra advantage with Lobster Ink’s curated series of front office specific courses. They’ll also learn how to handle any situation professionally and with confidence.
Hospitality Security
Knowledge is power, and being prepared for any situation will ensure that your team stays confident and focused. See to your guests safety with Lobster Ink’s Hospitality Security courses.
Hospitality Leadership and Management
Good leadership is the difference between an average and an exceptional establishment. Be the best with Lobster Ink’s integrated Hospitality Leadership Management course offering.

Customized courses

Need something more specific?

Lobster Ink can also create richly detailed customized courses based on your brand standards and unique selling points. Using our same proven learning methodology we script, film and produce a course that achieves your team’s specific learning outcomes.

How It Works Customized Courses
M. Semer
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."
M. Semer, CEO Kempinski