Front Office Professional

Lobster Ink's professional Front Office training and management course dishes out the vital knowledge needed to command and run the Front Office.

58 lesson(s) 14 theory assessment(s) & 5 practical assessment(s)
English German French Brazilian Portuguese Latin American Spanish Mandarin Thai

About this course

Lobster Ink’s Front Office Professional course offers you expert front office training, management and customers service skills. With the knowledge provided in the course’s detailed lessons, you’ll become a leading Front Office professional in no time. It’s time to check-in to a world of front desk training essentials.

What you will learn in this course

  • Front office communications
  • Accommodation reservations
  • Tailored check-ins
  • Dealing with complaints
  • Front Office accounting basics

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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