Hospitality Security – Threats in Public Areas

Learn how to identify and manage threats to staff and Guests with the knowledge taught in this course for security professionals.

WATCH COURSE TRAILER
9 lesson(s) 1 theory assessment(s) & 1 practical assessment(s)
English

About this course

This security professional course, created by Lobster ink and Healdan, takes you through the essential steps and safety precautions that play a huge role in ensuring Guest and staff safety during a security threat. You will be able to assess public area risks and theft prevention processes, and apply the principles of incident handling. You’ll learn how to respond to a live incidents professionally, how to handle different aspects of vandalism, as well as how to handle criminal and reputational activities involving Guests.

What you will learn in this course

  • Types of assaults
  • How to handle assaults
  • Understanding and handling criminal and reputational activities
  • Data and identity
  • Serious incidents preparation and response

In partnership with

  • Healdan

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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