Luxury Hospitality Standards – Housekeeping

Equip yourself with the best professional housekeeping training to become a luxury hospitality professional housekeeper with this detailed course.

9 lesson(s) 5 theory assessment(s)
English German French Brazilian Portuguese Latin American Spanish Mandarin Thai

About this course

This professional housekeeping training course is a behavioural course that equips you with the best practices required to prepare and service Guest rooms at luxury establishments. You’ll be introduced to core housekeeping elements, such as bedroom and bathroom turndown, how to service guest rooms, and laundry service. You will acquire all the essential knowledge needed to make you a professional housekeeper, a vital role in all luxury hospitality establishments.

What you will learn in this course

  • General behaviour standards
  • Arrival at the bedroom and bathroom standards
  • Turndown service in bedroom and bathroom
  • Servicing the bedroom and bathroom
  • How to collect, deliver and present laundry

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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