The responsible service of alcohol is a practice that prioritises the health and safety of your Guests. This means that you need to know how to recognise when a Guest has had too much to drink and what you can do to prevent potentially harmful situations from occurring. You’ll learn the correct procedures to follow when dealing with inebriated Guests and how to prevent these problems from happening in your establishment.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation