Sales Professional

Get the skills and knowledge required to become the ultimate sales professional in Lobster Ink's Sales Professional course. Enrol today!

37 lesson(s) 8 theory assessment(s)
English German French Brazilian Portuguese Latin American Spanish Mandarin Thai

About this course

This course is specifically designed to make you the ultimate sales professional. There are three learning levels, each expanding your knowledge and skill set. The course deals with the basics of sales, selling skills and execution of sales. It also guides you through the financial aspect of sales and the all-important skills of upselling and the extra sell. The Sales Professional course teaches you the important role of sales in the profitability of your establishment.

What you will learn in this course

  • Understanding financial concepts (revenue versus profit, profit margins, gross profit margins)
  • Understanding the importance of adding value
  • How to understand the buyer
  • Tips for psychological selling

Download course outline

Related learning path

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Bar Supervisor
Ensure that your bar supervisor has the necessary skills to lead this department to be profitable and exceptional, with Lobster Ink’s series of bartender management courses.
Equip your team with the knowledge they need to offer a remarkable Guest experience, with Lobster Ink’s series of sommelier orientated courses.
Our learner journey for waiters and waitresses will empower your team with the knowledge they need to create an exceptional Guest experience during service.
Food and Beverage Management
Lobster Ink’s food and beverage management courses will complement and refine your management team’s skill set of, enhancing the Guest experience every step of the way.
Front Office Agent
Give your team that extra advantage with Lobster Ink’s curated series of front office specific courses. They’ll also learn how to handle any situation professionally and with confidence.
Hospitality Leadership and Management
Good leadership is the difference between an average and an exceptional establishment. Be the best with Lobster Ink’s integrated Hospitality Leadership Management course offering.
  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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