The Restaurant Service System

Up your food and beverage service skills and master the docket, the Guest order, the food and beverage pass and the bill and payment.

WATCH COURSE TRAILER
9 lesson(s) 2 theory assessment(s)
English

About this course

Ever tried to take a food and beverage order from a table of 6 without a docket? No, because you aren’t a magician. This course familiarises you with the essential administrative skills used in professional food and beverage restaurant service.

What you will learn in this course

  • The docket system
  • Taking Guests’ orders
  • Food and beverage pass essentials
  • Payment and the bill, including gratuities

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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