The Restaurant Service System

Up your food and beverage service skills and master the docket, the Guest order, the food and beverage pass and the bill and payment.

9 lesson(s) 2 theory assessment(s)

About this course

Ever tried to take a food and beverage order from a table of 6 without a docket? No, because you aren’t a magician. This course familiarises you with the essential administrative skills used in professional food and beverage restaurant service.

What you will learn in this course

  • The docket system
  • Taking Guests’ orders
  • Food and beverage pass essentials
  • Payment and the bill, including gratuities

Download course outline

  • "Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."

    M. Semer, CEO Kempinski
  • "Happy customer always comes back and if you deliver excellent service then definitely guests are back."

    M. Grebot, F&B Manager Sofitel NY
  • "Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."

    Kate Groch, CEO Good Work Foundation
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