This fun and playful course teaches you the about the types of waiters you don’t ever want to end up being. We’re sure you have encountered these types of waiters in your career before, and this course shows you why it is never a good idea to be anything other than polite, charming and food and beverage service professional. Being a true food and beverage service professional isn’t about you - it’s about ensuring your Guests have a wonderful experience at your establishment.
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."M. Semer, CEO Kempinski
"Happy customer always comes back and if you deliver excellent service then definitely guests are back."M. Grebot, F&B Manager Sofitel NY
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."Kate Groch, CEO Good Work Foundation