Hilton | Lobster Ink

An interactive learning platform for today’s workforce

More engaging, more customizable and more powerful than ever. We’ve created role-specific training with Learning Paths and refined our measurement and reporting to be more detailed and intuitive. All the while maintaining the easy-to-use interface and comprehensive course library loved by learners and managers worldwide.

Welcome to a new era of learning and development within Hilton, where training is more engaging, managers are more in control and delivering extraordinary Guest experiences is our common purpose.

Experience fit-for-purpose training with Learning Paths

Learning Paths are comprised of individual courses, expertly-curated to deliver on specific learning objectives. Eighteen Learning Paths have been created specifically for Hilton Team Members with customized content that delivers on unique training requirements of various Food and Beverage teams.

Celebrating extraordinary achievement

Recognizing hard work and dedication is a key to inspiring further learning. That’s why we’ve introduced The Hilton Extraordinary Achievers Program to celebrate quarterly top performers. Relevant incentives that encourage further learning will be awarded to learners who show the most amount of progress (number of courses completed) combined with the highest performance (pass rate).

Designed with the demands of the industry in mind

Lobster Ink caters for on-the-job training. Short bursts of learning can be done on any device and won’t interrupt a busy schedule. We work with globally-accredited partners and prominent educational institutions to ensure our content is internationally relevant, industry-aligned and lesson outcomes can be applied immediately.

Utilizing nano-lessons, every minute spent on learning yields a positive return.

Lobster Ink’s learner-centric platform enables your team to learn anywhere, anytime, on any device.


Translations allow multinational teams to receive consistent world-class training.

Action-oriented analytics allows you to proactively monitor your team’s progress.

Industry-accredited courses ensure your teams are trained to an international standard.

A customized Hilton Workspace with simplified content allocation and onboarding.