Spotlight on the International Traveller

Our selection of courses on the International Traveller will enable your learners to provide an outstanding level of service to your Guests, no matter where they may come from.

Everything you need to know

Many international Guests find travelling daunting, especially if they are visiting your country for the first time. Certain customs that we take for granted may seem foreign to them and visa versa. With this is mind, our International Traveller courses have been specifically designed to ensure that Guests enjoy the highest standards of service while being made to feel right at home.

How It Works
M. Semer
"Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values."
M. Semer, CEO Kempinski

What will I learn?

With a particular focus on Chinese Guests, the nuances of their culture and their expectations, our courses will provide your learners with everything they need to know to provide the highest standards of Luxury Hospitality that Guests expect across key departments such as Front Office, Food & Beverage and Housekeeping.

Why It Works
Kate Groch
"Lobster Ink’s method of instruction is easy for our learners to use. The fact that people can work to their own speed is a huge advantage."
Kate Groch, CEO - Good Work Foundation

Watch course intros

Chinese Traveller Standards – Introduction

Chinese Traveller Standards – Introduction

Equipping yourself with a thorough understanding of Chinese culture and traditions will help you offer the most professional and personalised service.

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Chinese Traveller Standards – Housekeeping

Chinese Traveller Standards – Housekeeping

Lobster Ink's housekeeping training course aimed to cater to Chinese Guests will make you a complete housekeeping pro!

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Chinese Traveller Standards – Front Office

Chinese Traveller Standards – Front Office

Being the first point of contact with Chinese Guests sets the standard for the rest of your establishment. Learn the essential front office training aimed at Chinese Guests.

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Chinese Traveller Standards – Food & Beverage

Chinese Traveller Standards – Food & Beverage

Up your skills by learning the basic knowledge of food and beverage service standards Chinese Guests expect at your establishment.

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