A turnkey training solution for every department of your hotel
Hospitality excellence starts with confident associates - empowered with all the know-how they need to deliver great guest experiences.
Deliver exceptional hospitality across job roles
Accelerate Onboarding
Onboarding Learning Paths get new hires guest-ready, quickly.
Boost Employee Engagement
All the necessary know-how for every associate to excel.
Improve Guest Satisfaction
The perfect mix of soft skills & knowledge to deliver great guest experiences.
Consistency at Scale
Easily assign training across properties and departments, available 24/7.
All the know-how your team needs right here, right now
Spa
Improve operational performance and exceed guest expectations
Culinary
A digital culinary apprenticeship, comprising ProChef®1, Baking & Pastry and Plant-Forward Kitchen, that shares expert culinary know-how for consistent delivery
Available in
25+ languages
Ensure every associate gets the most out of their training, with a growing number of subtitles and voice-over translations available across our learning library.
A powerful learning experience built for hospitality
The Lobster Ink learning experience platform is designed and built for frontline teams that are on the move.
From setup to success, we’re with you every step of the way
Customer Onboarding
Customer Onboarding Specialists will set you up for success through a 60-day onboarding program built to drive adoption.
Customer Success
A dedicated Customer Success Manager will ensure that your training needs are monitored, measured and met with proactive solutions.
Customer Service
Our in-app support resource filled with helpful information also connects you to our Customer Service team at the click of a button.
