15 courses | 5 Learning Paths
Enhanced management skills
Upsell confidently
A skilled management workforce is the backbone of any successful establishment. The Hospitality Management content category features 15 courses and 5 Learning Paths to help you manage your resources and time, pioneer revenue growth and ensure that unsurpassed service standards are delivered to your Guests. This category also focuses on cost-saving practices and the subtle art of upselling.
As a manager, your aim is to maximize revenue while ensuring truly memorable experiences for Guests. This foundational revenue management course teaches managers the basics of market segmentation, how to identify your primary competitors, develop distribution channels and how to turn lookers into bookers.
The ability to upsell is a crucial skill everyone in the food and beverage service department needs to master. Add to your restaurant’s bottom line, create unsurpassed Guest experiences and impress with exceptional product knowledge. This course also focuses on different sales techniques, understanding differing Guest needs, and how to prepare an effective sales pitch.
Management in Training, created in close collaboration with career managers and subject matter experts, provides associates on the talent bench with the skills needed to excel as supervisors and managers, and equips first-time managers to become leaders in their own right.
Support revenue growth with financial management training
Learn to upsell across departments
Implement cost-saving initiatives
Advance your sales skills
Learn about quality and service
Understand hospitality sales
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