21 courses | 5 Learning Paths
Comprehensive training solution
Aligned to international standards
Equip your team with all they need to know to excel in their Housekeeping daily duties - from room preparation and cleaning fundamentals to laundry essentials and being efficient at departmental administration. They’ll also learn how to handle chemicals safely and the correct procedures involved when cleaning public areas.
Housekeeping professionals are frequently in the Guest’s space and must earn their trust. This course will enable teams to interact with Guests professionally, by showing them how to respect their requests and handle their property. As a result, housekeeping professionals will be able to interact with Guests confidently, making them feel welcome and cared for at all times.
Guests visit your hotel to experience excellent service, but this means nothing if your team cannot guarantee their safety too. Housekeeping professionals need to be prepared and respond appropriately to an emergency when necessary. With this course, teams will learn the safety procedures for dealing with several kinds of emergencies and safety risks to maximize safety at your hotel. A true professional is always alert.
A spotless, hygienic and neat room is the foundation of every hotel Guest’s experience. It doesn’t matter how tasteful the room’s decor is if it isn’t clean. This course will equip housekeeping professionals with the basic knowledge and skills to clean rooms effectively and efficiently on a daily basis.
Gain a comprehensive understanding of Housekeeping procedures
Adhere to health & safety standards
Work safely with chemicals
Handle Guest interactions professionally
Excel at linen & laundry service
Learn about housekeeping standards
Designed by Ecolab experts and inline with the cleaning protocols required due to COVID-19, Housekeeping Fundamentals focuses on the topics that matter most.