Supporting Services | Platform | Lobster Ink

Dedicated implementation experts

From configuring your Workspace to suit your learning management and reporting requirements to onboarding your employees quickly and efficiently - our implementation team will get your workforce online and learning in no time. They are also available to provide best practice guidance and help you get the most from the Lobster Ink platform.

Client Success Managers

An experienced Client Success Manager will be assigned to your account to assist you with everything from defining your learning outcomes to content recommendations. They provide a single point of contact between your organization and ours and ensure your teams’ requirements are met.

24hr support

Whether it’s a platform query, advice on launching Lobster Ink to your workforce or a forgotten password, you can find the answers you’re looking for on our support site or by contacting our friendly support team.

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Action-oriented Reporting

Action-oriented Reporting

Based on the Kirkpatrick model, our Engage Progress Perform measurement framework links training to operational impact.

Practical Assessments

Practical Assessments

Establish who’s job ready and who needs a little more practice with Practical Assessments.

Smart Assignments

Smart Assignments

Minimize management overhead and accelerate onboarding by automatically assigning relevant training to multiple user groups across your organization.