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Employee Training & Development | Lobster Ink

Connect and empower your workforce with one end to end training solution.

We enable growth and mitigate risk by developing business-critical behaviors in your frontline.
Marriott International
Waitrose & Partners
Dubai Way
Mandarin Oriental
Accor Hotels

Content and technology working together as one

For businesses today, winning requires agility and adapting at the speed of change. Our unique blend of curriculum design, powered by technology, is designed to meet the needs and context of deskless employees. Enable your teams to learn in the flow of work, minimize overheads and deliver operational impact where it matters most.

People progress profit

Transformative change is ultimately driven by people. Lobster Ink enables you to effectively communicate the need for change, build workforce capability, and accurately measure operational impact.

Drive revenue through superior service with one consistent standard.

Reduce cost by onboarding employees quicker and expediting job readiness.

Reduce staff turnover with interactive training in their language of choice.

Minimize seat-time with concise training tailored to job-roles.

Improve customer satisfaction with brand and product-savvy associates.

Build capability and measure the organizational impact.

Digital learning. Reimagined.

Our enterprise-class learning platform is purpose-built to deliver more effective and efficient learning across any scenario of scale and complexity. Integrating with your existing HR technology, our operational learning products enable you to distribute, manage and monitor learning in a way that suits you.

Custom learning content, aligned to your objectives.

Lobster Ink learning consultants are experts at extracting information, curating insights and structuring knowledge. We build task-based courses, using a range of lesson formats to make your content more engaging, accessible and updatable - in multiple languages.

One end-to-end hospitality training solution

Our Learning Library features over 250 industry-accredited courses, developed with leading subject matter experts. Available in multiple languages and covering a wide range of training requirements it is a practical, accessible training resource for hospitality professionals worldwide.

Why our clients choose us

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In a controlled training pilot across 450 hotels, participants saw a 7% uplift in topline revenue and a 0.5% decrease in beverage cost.

Multinational Hotel Group & Fortune 500 Company
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Lobster Ink represents a powerful shift in the way that we are able to communicate and integrate our values.

M. Semer CEO Kempinski
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In partnership with Lobster Ink, we achieved up to a 50% reduction in ‘seat-time’ compared to comparable prior loyalty learning projects.

Connecting teams distributed across more than 130 countries

  • > 1 000 000

    Registered Learners

  • > 13 000 000

    Online Assessments Completed

  • > 21 000 000

    Lessons Completed

World map with all establishment over multiple countries