Case Studies | Lobster Ink

To tackle the industry-wide problem of disjointed culinary training, The Culinary Institute of America partnered with Lobster Ink to develop a virtual apprenticeship like no other. 

Wilderness Safaris operate luxury camps throughout Africa. Training their teams to deliver world-class service in such remote locations required a truly unique solution.

Dubai’s Tourism Vision for 2020 is to attract 20 million international overnight visitors per year. Achieving this requires training the city’s tourist-facing professionals to inspire repeat visits.

Reinvigorating a brand through an innovative new F&B offering requires building workforce capability. We found a way to do just that while increasing sales in the process.

In order to hit ambitious new sales targets, our client's hotels across the U.S. needed to equip newly-appointed F&B managers to enhance the Guest experience. Our custom-designed curriculum did just that.

Digitizing brand orientation training is one thing. Capturing the essence of a hospitality icon and instilling that in every new associate is quite another. That’s why Kempinski chose us.

A leading luxury hotel group was looking for ways to improve service culture and the overall Guest experience. Our shared training pilot with Forbes Travel Guide showed what's possible with a blended approach.