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Staff Front Office Management Online Training | Lobster Ink

10 courses | 4 Learning Paths

Gain professional skills

Maximize profit

Go above and beyond

The Front Office sets the foundation of the Guest experience, and for that reason, should deliver on every Guest expectation with skill and expertise. The Front Office category consists of 10 courses and 4 Learning Paths that provide learners with the right knowledge to command the front desk at any establishment. From reservation essentials to luxury standards, communication basics to upselling - start creating exceptional experiences today.

A sample from Front Office

Category highlights

Train team members across skill levels

Align team members on service standards

Improve communication skills

Adhere to health and safety standards

Learn how to upsell

Align service to luxury standards

Things to consider

The more detailed your inquiry, the better we can assist you.

  • What are the business objectives you’re trying to achieve?
  • Do you need to train multiple teams in multiple locations?
  • Do you have an integration requirement?
  • Do you need to provide training in multiple languages?
  • Is there a specific time frame you’re working towards?

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