This course explains why all waters are not created equal and describes each brand’s unique story so that you and your team can serve these premium brands with confidence.
A new wave of consumer awareness and appetite for premium water has created an excellent opportunity for businesses to enhance the dining experience and drive higher check averages and profitability at the same time. That’s why Nestlé Waters, in collaboration with Lobster Ink, has created a unique premium water education curriculum that provides easy-to-implement training and product knowledge at all levels.
In addition to brand education, the Steps of Service course explains international service standards, enabling learners to enhance the Guest experience and drive revenue concurrently.
Watch the first water lesson here to discover how your team can apply these skills on the next shift.
The inclusion of Lobster Ink’s new Hallmark course, Steps of Service, means this Learning Path educates learners not only on the unique value proposition of each brand, but the best ways to serve it too.
This course explains why all waters are not created equal and describes each brand’s unique story so that you and your team can serve these premium brands with confidence.
From the perfect serve to the brand’s water source and the right pairing suggestions, this course adds expert brand knowledge to your team’s water service repertoire.
There are 12 steps of service that, if applied correctly, will change the way people remember your business. This course unpacks the skills, processes and knowledge to provide exceptional service.
Create a team for your establishment, invite learners, assign courses and track their progress. It’s quick and easy.
A manager’s dashboard makes managing your team easy through action-oriented notifications.
Created with leading subject matter experts, the Lobster Ink learning library boasts over 150 courses covering all aspects of hospitality.
Globally-accredited courses, curated by leading industry experts that focus on practical, action-oriented skills.
Lobster Ink’s compact 5min bursts of learning doesn’t interrupt a busy schedule. This ensures that every minute spent on learning counts.
Build capability
Please reach out to your Nestlé rep, who will invite you via email to the training. Once registered, you will be able to create a team for your business, assign any of the courses to learners of your choosing and monitor their progress.