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Hospitality Excellence | Lobster Ink

 

 

 

A turnkey training solution for every department of your hotel

Hospitality excellence starts with a team empowered to consistently deliver exceptional guest experiences. Our solution will enable them to do just that.

SEE HOW
Marriott - Color
Hilton Worldwide - Color
Kempinski - Color
Aimbridge - B&W
Wyndham - B&W
Mandarin Oriental - B&W
Marriott - Color
Hilton Worldwide - Color
Kempinski - Color
Aimbridge - B&W
Wyndham - B&W
Mandarin Oriental - B&W

Deliver exceptional hospitality in every department

Accelerate Onboarding

Accelerate Onboarding

Onboarding Learning Paths get new hires guest-ready, quickly.

Boost Employee Engagement

Boost Employee Engagement

All the necessary know-how for every associate to excel.

Improve Guest Satisfaction

Improve Guest Satisfaction

The perfect mix of soft skills & knowledge to deliver great guest experiences.

Consistency at Scale

Consistency at Scale

Easily assign training across properties and departments, available 24/7.

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Onboard, upskill & inspire your team

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Forbes Travel Guide Online Luxury Service Training
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Spa Professional
10 courses
4 learning paths
Hospitality Onboarding
20 courses
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Compliance
74 courses
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Sustainability
3 courses
Bar & Beverage
57 courses
11 learning paths
Events
15 courses
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Food & Beverage Service
34 courses
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Front Office
10 courses
1 learning path
Hospitality Management
24 courses
6 learning paths
Hospitality Standards
14 courses
3 learning paths
Housekeeping
12 courses
5 learning paths
HOSPITALITY EXCELLENCE CATALOG

A more powerful learning experience built for hospitality

Combining our performance-led design philosophy with self-service functionality, the Lobster Ink platform minimizes seat time and enables more efficient learner management - on any device. 

From set-up to success, we’re with you every step of the way

Customer Onboarding

Customer onboarding specialists will set you up for success to drive adoption

Customer Success

A dedicated customer success manager will ensure that your training needs are monitored, measured and met with proactive solutions.

Customer Service

Our in-app support resource filled with helpful information also connects you to our customer support team at the click of a button

Customer Onboarding

Customer onboarding specialists will set you up for success to drive adoption

Customer Success

A dedicated customer success manager will ensure that your training needs are monitored, measured and met with proactive solutions.

Customer Service

Our in-app support resource filled with helpful information also connects you to our customer support team at the click of a button

All the know-how your team needs - right here, right now

Provide your team with access to over 2,500 lessons that are task-based, developed with leading industry experts, structured into role-specific Learning Paths, and available in multiple languages.

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